Your privacy is important to Town+Country Volkswagen and the purpose of this policy is to tell you what personal information we collect about you, how we use it, whether we disclose it to anybody else, how long we keep it, and how you can request access to your personal information or obtain more information about Town+Country Volkswagen privacy policies.

Personal Information

Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number or business facsimile number. It also does not include your home address and telephone number if these are published in a telephone or other directory.

Accountability

We are responsible for the personal information under our control and we have designated Kai Dombrowski who is responsible for our compliance with this policy and with privacy legislation. If you wish to contact our Privacy Officer, you can do one of the following:

By telephone - 905-477-2421

By facsimile - 905-477-7530

By e-mail - kai@tandcvw.com

By mail - 7997 Kennedy Road Markham, Ontario L3R 2E2

What Personal Information do we Collect?

When you purchase or lease a vehicle from us, or when you have us service or repair a vehicle or if you finance the purchase or lease of a vehicle through us or purchase or lease other products or services from us or through us or if you participate in one of our surveys, contests, or promotions, or if you test drive one of our vehicles or contact our dealership staff, we may collect some or all of the following personal information:

your name, address and telephone number

e-mail address and facsimile number

your occupation

information about your driving habits (such as preferred car size, colour, type of vehicle, kilometers driven annually, etc.)

information about your existing vehicle(s) and any trade-in

details of your vehicle and its service history

your driver's license number

the name of your insurance company and agent

your insurance policy number and details about your insurance coverage

similar information about other members of your family

your language preference

your date of birth and/or the date of birth of other members of your family

your social insurance number and/or social insurance number of other members of your family

financial and credit information about you and/or other members of your family (specific information is set out in the application for credit forms)

the principal amount of your loan, interest and repayment schedule

health information if you are applying for life, health, disability or accident insurance

the amount of any life, health, disability or accident insurance and the details of that insurance

Provision of your Social Insurance Number is optional. However, you should be aware that most Credit Reporting Agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your Social Insurance Number, our ability to obtain a timely and accurate credit report may be affected.

The Security of your Personal Information in Important to Us

We use your personal information only for the purpose identified below and access to your personal information is limited to those employees of Town+Country Volkswagen who need to have access to it.

How do we use your Personal Information?

Your personal information may be used by us to provide products and services to you such as: to obtain a license for your vehicle, to obtain a credit report if you are financing or leasing your vehicle, to obtain appropriate financing for your vehicle for you, to provide you with a reminder that your vehicle requires servicing and to provide you with updates and information regarding products and services that we have to offer and which we think will be of interest to you.

Sometimes we have to Share your Personal Information with Others

We do not sell your personal information to third parties. We may share some or all of your personal information with third parties such as the manufacturer of your vehicle and its related companies, the providers of products or services relating to your vehicle, credit reporting agencies, financial institutions or financing companies, your insurance agent or company and companies which provide or insure warranties relating to your vehicle. We may also disclose your personal information where we are required or permitted by law to do so.